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Frequently Asked Questions

Medic Captain is headquartered at Calle Norte 89 No. 481 Pb, Colonia Sindicato Mexicano de Electricistas, Alcaldía Azcapotzalco, Mexico City, but we distribute medical equipment throughout Mexico.

At Medic Captain we offer a wide range of medical equipment, including diagnostic devices, surgical equipment, monitoring devices, therapy devices and more.

Yes, we work with worldwide recognized brands that are leaders in the medical equipment industry, thus guaranteeing the quality and reliability of our products.

Yes, at Medic Captain we offer specialized maintenance services to ensure the proper functioning and prolong the life of medical equipment.

Yes, we have medical equipment rental services available for those customers who require temporary solutions or equipment testing prior to a purchase.

All of our medical equipment is backed by a manufacturer's warranty. The duration and terms of the warranty may vary depending on the product. We will provide you with detailed warranty information for the equipment you purchase.

Yes, our highly trained team can provide you with how to implement the most suitable medical equipment for your clinic or practice, taking into account your specific needs and available budget.

You can request a quote for medical equipment through our website or contact us directly by phone or email. Our sales team will be happy to assist you and provide you with a detailed quote.

Delivery time may vary by product and availability, but we strive to deliver quickly and efficiently. We will provide you with an accurate delivery time estimate when you place your order.

Yes, we provide complete training for the proper use of the medical equipment you purchase. Our technical team will guide you through the installation, configuration and operation of the equipment, ensuring that you are fully trained to use it.

You can contact our customer service by calling our phone number or sending an e-mail to our contact address. We will be happy to answer your questions and provide any assistance you may need.

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