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Privacy Policy

Last updated June 20, 2023.

This Privacy Policy collects, processes and uses information about you that we collect through our Website.

  • If you interact with us through the Website we may collect and maintain the following information from and about you:
  • Your e-mail address and password to access the Web Site.
  • Your location, browser type and operating system, Web Site browsing settings (such as cookies) and purchase history.
  • Other information that you voluntarily submit to us or that we may learn about you from your interaction with our Web site and services.
  • If you register, subscribe or create an account for our Web Site.
  • You open or answer e-mails.
  • You visit any online page that displays our advertisements or content.
  • You interact or connect with or link to the Website through social networking tools.
  • You post comments on the Web Site.

 

HOW DO WE USE THE INFORMATION?

We process personal data for the following purposes:

  • To operate, maintain and improve the Web Site.
  • Offer you personalized direct marketing initiatives via email and direct offers.
  • Facilitate and process orders.
  • Answer your questions and respond to your requests.
  • Establish and analyze individual, group and consumer behavior profiles.
  • Communicate and provide additional information that may be of interest to you about us.
  • Send you reminders, technical notices, updates, security alerts, support and administrative messages, service bulletins, marketing messages, and requested information, including on behalf of our business partners.
  • To comply with our legal obligations, resolve disputes and enforce our agreements.
  • Enhance the other information we have about you so that we can better understand you, determine your interests and provide you with the most relevant and attractive services.

 

WHEN AND WHY DO WE DISCLOSE INFORMATION?

We do not engage in the business of selling or renting personal data. We will not disclose your personal data, except in the following cases, and always in accordance with the provisions of applicable law:

  • With service providers, to provide services to us, subject to strict contractual obligations to protect your personal data and to process it exclusively on our behalf and under our control.
  • When necessary to fulfill contractual obligations to you through business partners from the time you have purchased or acquired products.
  • In the event of a merger, acquisition or reorganization with a purchaser of our business or all or substantially all of our resources.
  • To comply with legal provisions and requests from the public administration, or to the extent necessary with respect to audit, control and corporate governance functions.
  • To combat fraud or criminal activity, and to protect our rights or those of group companies, business partners and users, or as part of legal proceedings involving Medic Captain.
  • In response to a subpoena or legal process, including the different public control institutions, regulators and courts.

 

RIGHT OF ACCESS, OBJECTION, RECTIFICATION AND CANCELLATION

We inform you that you may exercise your rights of access, opposition, rectification and cancellation before Medic Captain.

PERSONAL DATA SECURITY

We have implemented an information security program that contains administrative, technical and physical controls that are designed to safeguard our personal data, including industry-standard encryption technology.

MAINTENANCE OF PERSONAL DATA

We will keep your personal information for as long as your account is active or as needed to provide services to you and to keep a record of your transactions to be reported in financial reports. We will also keep your personal data as long as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.

If you have any questions or suggestions regarding this policy, please contact us:

Address: Calle Norte 89 No. 481 Pb, Colonia Sindicato Mexicano de Electricistas.

Azcapotzalco, Mexico City.

Telephone number: +52 1 55 5204-4092

E-mail: info@mediccaptain.com

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